Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays). Orders placed after 2pm may be processed the following business day.
UK Shipping We offer the following domestic shipping options:
- Standard Shipping (3–5 business days) — £3.99
- Express Shipping (1–2 business days) — £7.99
- Free Standard Shipping on orders over £75
International Shipping We ship to selected international destinations. International orders typically arrive within 7–14 business days depending on the destination and local customs processing. International shipping rates are calculated at checkout.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery.
Lost or Delayed Parcels If your order hasn't arrived within the expected timeframe, please contact us at [your email address]. We'll do our best to resolve the issue promptly.
Customs & Duties (International Orders) International customers are responsible for any customs duties or import taxes that may apply in their country. These charges are outside our control and are not included in the shipping cost.